Work Skill

Design Leadership

One case study

  1. Verizon · 2026 — Present

    How Do You Equip a 200+ Design Org with Research Tools That Keep Up with Its Output?

    Product teams were making roadmap, taxonomy, and UI decisions without dedicated research, because CMI's lead times could not match two-week sprints and a Figma persona cannot be tested against. So we built synthetic users that can be.