Beta testing simplified with Firebolt Developer
Problem
Quality Assurance & development teams spent most of their time answering support tickets from our app partners.
Strategy
Reduce tickets from partners alleviating internal resources
Solution
I led a team's effort to discover how developers learned and applied that research to build a robust developer beta testing application.
Outcome
The internal teams felt the most significant impact, who no longer had to work with developers each step of the way. Cost-saving is estimated at over $1M a year.
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Former,
Graphic Designer (3 Years)
Web Designer (10 Years)
UX Designer (4 Years)
Current,
Product Designer (8 Years)
Graphic Designer (3 Years)
Web Designer (10 Years)
UX Designer (4 Years)
Current,
Product Designer (8 Years)
Currently,
I am a lead experience designer at Verizon. Contact me with something interesting.
Thinking about it? Email me
I am a lead experience designer at Verizon. Contact me with something interesting.
Thinking about it? Email me
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