Problem
The support teams at Comcast was focused on helping parters solve issues instead of updating Firebolt.
Comcast needed companies to build their applications with less support from their internal teams.
Solution
I led a team's effort to discover how developers learned, applied that research to build a robust developer beta testing application.
Outcome
The most significant impact was felt by the internal teams, who no longer had to work each step of the way with developers. Cost-saving estimated over $1M a year.
Featured
Former,
Graphic Designer (3 Years)
Web Designer (10 Years)
UX Designer (4 Years)
Current,
Product Designer (6 Years)
Graphic Designer (3 Years)
Web Designer (10 Years)
UX Designer (4 Years)
Current,
Product Designer (6 Years)
Currently,
I work for myself at Pixel Legion. I am looking for a full-time contract or permanent role.
Thinking about it? Email me
I work for myself at Pixel Legion. I am looking for a full-time contract or permanent role.
Thinking about it? Email me
Nathan Chapman's Portfolio