Problem

The support teams at Comcast was focused on helping parters solve issues instead of updating Firebolt.

Comcast needed companies to build their applications with less support from their internal teams.

Solution

I led a team that discovered how to design a system to help developers by teaching them how to build, test, and deploy an application.

Outcome

The most significant impact was felt by the internal teams, who no longer had to work each step of the way with developers. Cost-saving estimated over $1M a year. See how we did it in my Firebolt Case Study

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